Resources

Helpful links, downloads, and answers in one place, so you can find what you need and get back to your community.

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FAQ

Frequently asked questions

Quick answers to the questions we hear most from community staff.

How do I start a project?+
Use our Start a Project form. Share the details, deadlines, and any files you have, and a team member will follow up to confirm scope and timing.
How do I order business cards or stationery?+
Order directly through our print vendor's Business Card Portal, where you can edit and preview cards in real time and order letterhead and envelopes.
How long do WIT nameplates take?+
Please allow 7–10 days to receive your order. A copy of your order is emailed to you when you submit it.
How do I get a post on my community's Facebook page?+
Send your stories, photos, videos, and events through the Facebook Request Portal. We'll edit and schedule your post, and you'll get a notification when it's scheduled.
Who updates my community's website?+
We do. Life Care Comms maintains every community website. If something needs a refresh, request an update and we'll take care of it.
Can I use AI-generated images or copy?+
Not without approval. Life Care's Generative AI Policy requires written permission from IT and management before any AI tool is used. That includes marketing materials, such as AI-generated images of names, logos, facility exteriors, and other branding elements.
The People Behind the Work

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Behind every service is a team of designers, writers, photographers, and strategists who know senior care inside and out.

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